The taking of notifications is a really important part of the claims service. Typically the initial notification will have been taken by the time the claim gets to us. In certain circumstances however it makes sense for clients to request us to receive the initial notification and to make relevant queries based on the information supplied. In particular the clients for whom we provide a more comprehensive service expect us to identify more serious matters at this early stage. It may be necessary to direct specific queries about the incident circumstances. A full investigation may need to be launched very quickly. Details of injury/damage may need to be sought from various sources.

Leave a Reply

Your email address will not be published. Required fields are marked *